Role of IT in Quality Management Systems

Quality Management Systems have a critical role in integrating all of the quality functions and responsibilities of the four pillars of Quality Management. In addition, in terms of ISO accreditation, organizations need to have robust QMSs in order to address all of the requirements and guidelines of ISO accreditation. IT resources and IT platforms can be used to build a robust QMS that enables an organization to implement and maintain processes that can achieve the four pillars of Quality Management, which in turn can help to achieve and sustain ISO requirements.

It is critical that Quality Management professionals understand how they can leverage IT resources and IT platforms to build robust and efficient QMS that can help them to implement and more importantly sustain processes that help to accomplish the four pillars of Quality Management. In turn these IT resources and platforms can help to organizations to satisfy the ISO requirements and sustain them for the long term.

Areas Covered in the Session :
What are the 4 pillars of Quality Management?
What is a Quality Management System?
The need and importance of Quality Management Systems?
How IT resources and IT platforms can be used to implement and sustain a QMS?

Who Will Benefit:
Quality Management Practitioners
ISO Auditors
IT Professionals
Quality Improvement Professionals
Internal Auditors
ISO Trainers
Project Managers
Functional Managers

Brian J. Galli holds a doctoral degree in Engineering Management from Old Dominion University. He also holds a Bachelors of Science in Industrial Engineering from Binghamton University, as well as Masters of Science in Engineering Management, from Missouri University of Science & Technology. He is a licensed professional engineer in New York State and holds a certification as a Lean Six Sigma Blackbelt. His major field of study is shared leadership development. He works as an Assistant Professor of Management Engineering at Long Island University.

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